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Frequently asked questions

Tailored to You

Create personalized garden designs that reflect the unique preferences, lifestyle, and aesthetic preferences of each client. Our bespoke approach ensures that no two gardens are alike.

Can I cancel my purchase?​

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Do I receive an invoice for my order?

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How can I contact?​

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Is there an Bacchus reseller in my area?

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What does "VAT" mean?​

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Questions?

Here are some of the questions our clients normally ask. Of course, please feel free to use our contact form or Whats App, to ask any of your own. 

The frequency of maintenance depends on factors such as the size of your garden, the types of plants involved, and your desired level of care. We offer customized maintenance plans to suit your needs.

We offer both one-time services and ongoing contracts. Whether you need a seasonal cleanup or regular maintenance, we can accommodate your gardening needs.

Service costs depend on factors like the size of your garden, the complexity of the work, and the specific services requested. We provide transparent pricing and can offer customized quotes.

Yes, we specialize in garden design and installation. Our team can work with you to create a custom garden plan that suits your preferences and the local climate.

You can easily schedule services through our website or by contacting our office. Availability may vary, but we strive to accommodate your preferred dates and times.

Safety is a top priority. Our team is trained to follow best practices, and we use appropriate safety equipment to ensure a secure working environment.

While we take utmost care, accidents can happen. In the rare event of damage, we have insurance coverage to address any issues and ensure your peace of mind.

Still Have Questions?​

Give us a call or write us a message via our contact form.

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